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Hilton Worldwide Enters Into Strategic Agreement With AT&T To Enhance Internet Services Across Portfolio Of Hotels
July 14, 2010
MCLEAN, Va. - Hilton Worldwide today announced that it has entered into a strategic agreement with AT&T* for a fully-managed suite of Wi-Fi and Internet services. AT&T, one of the largest providers of hosted Internet access in the hospitality industry, will provide Hilton Worldwide's ten brands with a high-quality online experience for guests in more than 3,200 properties in the United States, Canada and Puerto Rico.
AT&T will manage and operate Hilton Worldwide's "Stay Connected" program, which provides guests with access to high-speed Internet services. Hilton Worldwide's properties will receive fast AT&T Wi-Fi and wired connectivity over a common high-speed Internet access platform, making it more convenient for guests to get online in their hotel rooms, meeting spaces and public areas.
"We are delighted to collaborate with AT&T to deliver simplified, high-quality Internet offerings to our guests," said Robert Webb, Hilton Worldwide's Chief Information Officer. "Delivering world-class guest experiences is what we do best, and by working with industry leading providers like AT&T, our guests will have even better access to cutting-edge technology and the highest levels of hospitality."
Hilton Worldwide and AT&T have a long-standing relationship. AT&T has provided Hilton Worldwide with network equipment, design and installation since the inception of the "Stay Connected" program in 2005. Over time, Hilton Worldwide will systematically transition to AT&T all management and support functions for its online operations across its portfolio of hotels in the United States, Canada and Puerto Rico. AT&T will oversee network operations, guest Internet support, network engineering, software development and 24/7 network monitoring for Hilton Worldwide's Wi-Fi and Internet services.
"We know how important it is to deliver a world-class customer experience, and we are pleased to expand our relationship with Hilton Worldwide and work together to enhance and improve the experience guests have at their properties," said Ron Spears, President and CEO, AT&T Business Solutions.
With this agreement, AT&T becomes part of the Hilton Worldwide Innovation Collaborative. Through the Innovation Collaborative, Hilton Worldwide is joining with world-class technology providers to maintain its position as the leader in hospitality technology.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T │DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE® magazine.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATTNews. Find us on Facebook at www.Facebook.com/ATT to discover more about our consumer and wireless services or at www.Facebook.com/ATTSmallBiz to discover more about our small business services.
© 2010 AT&T Intellectual Property. All rights reserved. 3G service not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Access includes non-municipal company- owned and -operated hotspots. Wi-Fi enabled device required. Other restrictions apply. See www.attwifi.com for additional services, details and locations.
Aaron Radelet, Hilton Worldwide
+1 703 883 5804
Danielle Wuschke, AT&T Corporate Communications
+1 617 692 0509
About Hilton Hotels & Resorts
For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 570 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,100 properties with nearly 838,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.