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Hilton Phoenix Chandler Receives 2012 Connie Award For Excellence In Customer Satisfaction
April 24, 2013
CHANDLER, Ariz. - Hilton Phoenix Chandler has been honored with the 2012 Connie Award, it was announced by J. Green, general manager, Hilton Phoenix Chandler. This is the second time the hotel has received this award in just four years of operation.
The Connie Awards are named for Conrad Hilton, the founder of Hilton Hotels & Resorts, and recognize the leading hotels in each brand of the Hilton Worldwide chain. They are bestowed annually to the hotel in each brand with the highest combined customer survey scores in categories including loyalty, service, condition, and cleanliness.
According to Mr. Green, "The entire team at Hilton Phoenix Chandler worked together to receive this recognition. Our foundation for success is pretty simple: we hire people who love to serve others, create a synergistic environment that allows them to work together as a team, and ask everyone to have fun while they are here."
Jeff Blackman, executive vice president of Texas Western Hospitality, which operates Hilton Phoenix Chandler, adds "For this hotel to be singled out from the nearly 456 Hilton properties in North and South America with under 500 rooms is quite an achievement. It demonstrates the commitment of our management team and staff to ensure that each and every guest who walks through our doors is completely satisfied with their stay and that is no small undertaking." Mr. Blackman added that the hotel was recognized alongside other Hilton branded properties around the world including Hilton Orlando (500 rooms or more), Hilton Imperial Dubrovnik, Croatia (Europe), Hilton Sharm Dreams Resort, Egypt (Middle East/Africa), and Hilton Moorea Lagoon Resort & Spa, French Polynesia (Asia Pacific).
Located in the heart of the Phoenix high-tech district - near to Intel, Microchip, and Freescale -Hilton Phoenix Chandler also provides easy access to the popular Chandler Fashion Center and Historic Downtown Chandler. The hotel offers 197 guest rooms and suites in addition to many facilities and amenities including an outdoor pool, Bahia poolside bar and grill, Taste | An American Bistro, the R Bar for cocktails and live music, a 24-hour fitness center, and business center. Guest rooms feature signature bedding, a 32-inch flatscreen TV with premium cable channels, high-speed Internet access and a work station with ergonomic desk chair. Additionally, the property features flexible meeting and event space for up to 350 guests. For additional information, call 480 899 7400 or visit phoenixchandler.hilton.com.
About Texas Western Hospitality
Texas Western Hospitality is the management arm of Western International, a vertically integrated lodging company with over 30 years of successful history in hotel development and operations. Headquartered in Dallas, Texas, Texas Western Hospitality (TWH) proudly manages several of the finest brands including Marriott and Hilton. TWH has grown to become one of the most respected lodging management companies in the U.S. that currently operates 56 hotels in six states. Visit www.twhospitality.com for more information.
Hilton Phoenix Chandler
+1 480 899 7400
About Hilton Hotels & Resorts
For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 575 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi, and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.