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Hilton Hotels & Resorts Recognizes Hilton Los Cabos Beach & Golf Resort with Fifth Connie Award for Excellence in Guest Service
Beachfront Resort Also Receives Awards in Food and Beverage, and Housekeeping
May 30, 2012
LOS CABOS, Mexico - The AAA Four Diamond Award winning Hilton Los Cabos Beach & Golf Resort is proud to announce its most recent accolades, awarded by Hilton Hotels & Resorts for its exceptional ranking guest service and loyalty: the 2011 Connie Award, the most coveted of all Hilton Hotels & Resorts awards and the fifth for Hilton Los Cabos Beach & Golf Resort; the 2011 Food and Beverage Award of Excellence; and the 2011 Housekeeping Award of Excellence.
To celebrate both the awards and their 10 years of service, the beachfront Hilton Los Cabos Beach & Golf Resort hosted a "Fiesta" - a party in honor of all team members who contribute their time and passion to continuously make this a top rated property.
Each year, Hilton Hotels & Resorts honors properties for outstanding performance in multiple categories across marketing, food and beverage, housekeeping and brand culture.
The coveted Connie Award, named in honor of brand founder Conrad Hilton, is based on excelling in four key areas, including quality assurance audits measuring cleanliness and property condition, customer scores rating staff service and guest loyalty. Hilton Los Cabos Beach & Golf Resort has received this prestigious recognition for the fifth time in the past seven years. The 2011 F&B Award of Excellence and the 2011 Housekeeping Award of Excellence is awarded to the hotel with highest guest satisfaction and loyalty scores in the respective area.
"We are proud to be recognized by Hilton Hotels & Resorts for our dedication and commitment to customer service - an unwavering superior service offered during our 10 years of operation," said Tim Booth, general manager, Hilton Los Cabos Beach & Golf Resort. "I want to thank the entire team for creating a warm and unique experience for each and every one of our guests, and placing us at the top year after year."
During the celebration, 82 team members were recognized for five years of service, and 29 team members recognized for 10 years of service.
Hilton Los Cabos Beach & Golf Resort is no stranger to recognitions. In addition to these important Hilton Hotels & Resorts awards, Hilton Los Cabos Beach & Golf Resort has been awarded the Top 25 Hotels in Mexico, Top 25 Luxury Hotels in Mexico, and Top 25 Hotels for Service in Mexico by Trip Advisor´s Travelers Choice 2012 The Best Hotels.
For reservations or further information, visit www.loscabos.hilton.com or call 1-800-HILTONS.
+1 786 866 7240
About Hilton Los Cabos Beach & Golf Resort
Ideally set along the destination's most tranquil stretch of golden beach, the AAA Four-Diamond Award winning Hilton Los Cabos Beach & Golf Resort boasts 375 spacious and elegantly designed ocean-view guestrooms with private balcony. All rooms feature highspeed wireless Internet access, mini-bar, in-room safe and LCD television. Five dining outlets and 24-hour room service make choices seem limitless. Recreation options feature a fitness center with equipment by Precor, two lit tennis courts, two pools with swim up bars, a Jacuzzi, complimentary yoga classes, as well as a pool concierge available to provide moist hand towels, Ipods, books, magazines and games. The Hilton Los Cabos Beach & Golf Resort also features one of the only swimmer-friendly beaches on the tourist corridor, as well as a world-class 7,000 square foot spa, with 13 treatment rooms, and an 18-hole championship golf course. Outdoor activities include snorkeling, kayaking, wave runners and more. Children ages four to 18 can enjoy the resort's Cabo Kids Club featuring age-specific activities, arts and crafts, games and a professional staff. Those visiting on business have access to a 24 hour business center as well as more than 11,000 square feet of meeting space.
About Hilton Hotels & Resorts
For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 575 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi, and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,300 properties with more than 856,000 rooms, in 105 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else, and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.